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contact@shopbud.app

Frequently Asked Questions

How do I scan a receipt?
Open a shopping list, tap the more-options button beside the product entry field, and choose Receipt Scanner. You can also import receipt photos or a PDF. ShopBud detects products, quantities, prices, tax, and discounts when they are readable, then lets you review the results before saving. Receipt processing requires an internet connection.
Does ShopBud work offline?
Previously loaded shopping lists can be read from the device cache, and list changes can queue while you are offline. A connection is required for fresh cloud data, signing in or registering, AI-assisted receipt and shelf-tag processing, Premium Smart Sort, and syncing queued changes.
What reminders can I turn on?
In Settings, you can enable local notifications and choose a reminder time. ShopBud can notify you when a pending list has 10% or less of its budget remaining, one week after your last completed shop, and at month end when completed budgeted lists stayed within budget.
How do I delete my account and shopping data?
Registered users can open Settings, choose Manage Account, and select Delete Account & Data. This deletes the user's shopping lists and account. See our Privacy Policy for details about data handling and service providers.
How do I cancel my subscription?
In ShopBud, open Settings and choose Manage Subscription to open Apple's subscription management page. You can also open the iOS Settings app, tap your name, choose Subscriptions, and select ShopBud to view or cancel an active subscription.
How does list sharing work?
Use a list's Share action to create a six-character join code. Another ShopBud user can enter that code to add a copy of the list to their account. Later edits do not sync between the two copies. Stopping sharing prevents new joins, while copies already added remain available.
How do scan limits differ by plan?
Non-Premium users receive ten scans on the device across ShopBud's scanning tools. Premium users receive unlimited scans and also unlock Smart Sort and category spending stats.

Still Need Help?

If you didn't find what you were looking for, please reach out to us at contact@shopbud.app with your question or issue.